From 1999 to 2018 I was CEO of homelessness charity Thames Reach. In 2018 I moved to MHCLG to deliver rough sleeping and homelessness programmes. I continue to act as an adviser to goverment. This blog seeks to bring to life the complexities and dilemmas involved in trying to help people escape homelessness as well as the triumphs and successes. It aims to tell the stories of the inspirational people I have met in my work, many of whom have faced homelessness and from whom I have learnt a lot.